Bilingual Coordinator,
Client Experience

Toronto

Salary: $48,000-$55,000
Commensurate with experience and skills

Role Overview

The Bilingual Coordinator, Client Experience plays a key role in supporting the planning, coordination, and delivery of experiential marketing and educational initiatives across Canada. This position offers the opportunity to contribute to impactful programs—including those that address social, environmental, and health-related issues—while working hands-on with logistics, vendors, clients, and on-site event teams. You’ll be part of bringing interactive experiences to life, ensuring they run smoothly and deliver meaningful results.

What You'll Do

  • Apply project management skills to ensure approved activations move forward, results are delivered, deadlines are met, budgets are adhered to, and quality service is delivered
  • Research and secure the full range of event access permits and assist with program scheduling
  • Source and secure staff uniform elements, including sizing
  • Support the production of event props, hardware, and technology
  • Work with suppliers to investigate giveaway options, pricing, ordering, and delivery timelines
  • Arrange travel and transportation
  • Complete supporting paperwork and requirements (permits, insurance, services)
  • Support in reviewing, adhering to, and contributing to program budgets
  • Use basic accounting practices, including per diems, and contractor invoice reviews
  • Contribute to in-field event executions across Canada, including evening and weekend work as needed
  • Manage and coach event teams on-site
  • Maintain on- and off-site storage resources
  • Coordinate couriers, shipping, printing, and binding of program materials
  • Participate in client update meetings and contribute program planning updates
  • Bring forward meaningful feedback and insights from the field
  • Track program performance and assist in assembling relevant metrics
  • Assist with drafting or assembling final program or campaign reports
  • Ensure timely and accurate assembly of all reports
  • Perform miscellaneous duties as assigned

Who You Are

You’re someone who thrives in a dynamic environment and enjoys working on projects that are hands-on, collaborative, and fast-moving. You bring strong organizational skills, the ability to communicate clearly in both French and English, and a genuine interest in the experiential marketing space. You build strong relationships, contribute ideas freely, and are committed to delivering high-quality work.

  • Fully bilingual in English and French, with strong written and verbal communication skills
  • Organized and capable of managing multiple tasks, client needs, and deadlines
  • Collaborative and enthusiastic, with strong relationship-building abilities
  • Creative in generating ideas and supporting problem-solving
  • Detail-oriented and proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Adaptable and comfortable with flexible hours and travel to support program needs
  • Committed to values of excellence, collaboration, integrity, commitment, empathy, and trust

What You've Done

You bring the foundation and experience needed to contribute effectively while continuing to build your skills within experiential programs.

  • Completed a college or university degree or equivalent (Business, Marketing, Sport & Event Marketing, Sponsorship, or related areas)
  • Have 1–3 years of experience working on experiential marketing campaigns (agency experience an asset)
  • Stay informed about trends in the experiential marketing industry
  • Hold a valid Ontario G-class driver’s license (or equivalent)
  • Able to travel as required; a passport is recommended, with variable hours as needed based on program demands

Values

  • Successfully deliver The Proof Experience by living the Proof Experiences values:
  • Excellence – You demonstrate expertise in building quality into your work at every step in an event
  • Collaboration – You believe that shared knowledge and collective talents result in greater value
  • Integrity – You act with honesty and integrity, never compromising the truth
  • Commitment – You are dedicated to seeing a program through, start to finish, never letting obstacles get in your way
  • Empathy – You are curious and possess a desire to know and understand others
  • Trust – You inspire confidence from others through behaving in consistent and reliable ways

Why Work With Us:

At Proof Experiences, great client experiences start with great employee experiences. We’re a people-first, curiosity-fueled, award-winning agency where collaboration, creativity, and trust drive everything we do.

We design experiences that make an impact—and we build a workplace that does the same. When you join Proof, you join a team that takes care of each other, pushes for excellence, and believes in doing work that matters.

At Proof, you’ll:

  • Collaborate with purpose-driven brands
  • Work with passionate teammates who love their craft
  • Grow your skills in a supportive, creative environment
  • Contribute to experiences that spark connection and positive change
  • Enjoy a flexible hybrid model and space to lead

We’re proud to be recognized by The Globe and Mail’s Report on Business as one of Canada’s Top Growing Companies 2025. This achievement reflects the dedication of our team and the trust our clients place in us—trust earned through consistent innovation, creativity, and measurable impact.

Follow Proof Experiences at proofexperiences.com and on Instagram @proofexperiences.

If this opportunity isn’t quite right for you, we’d still love to connect with you. Please join our Talent Pool By Clicking Here: https://forms.office.com/r/vFLJB8ugwt

Apply Here

Accessibility & Inclusion

Proof Experiences is an equal-opportunity employer committed to building a workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, including Indigenous peoples, racialized groups, persons with disabilities, members of the 2SLGBTQIA+ community, and others who may contribute to diversity of thought and experience.

If you require accommodations at any stage of the recruitment process, please let us know by contacting joinus@proofexperiences.com.

Legal Disclosure: Use of Artificial Intelligence (AI) in Hiring

At Proof Experiences we use AI-assisted tools to help organize, summarize, and manage candidate application materials. These tools are used only to support the recruitment process. All hiring decisions are made by human team members at Proof Experiences. Your personal information is handled in accordance with PIPEDA and applicable Ontario privacy laws.

You may request accommodation or opt out of AI-assisted processing at any time by contacting joinus@proofexperiences.com.

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